Title II and III of the Americans with Disabilities Act of 1990 (ADA) provide:
No entity shall discriminate against an individual with a disability in connection with the provision of transportation service.
Notwithstanding the provision of any special transportation service to individuals with disabilities, an entity shall not, on the basis of disability, deny to any individual with a disability the opportunity to use the entity's transportation service for the general public, if the individual is capable of using that service.
An entity shall not require an individual with a disability to use designated priority seats if the individual does not choose to use these seats.
An entity shall not require that an individual with disabilities be accompanied by an attendant.
Public entities that provide designated public transportation shall make reasonable modifications in policies, practices, or procedures when the modifications are necessary to avoid discrimination on the basis of disability or to provide program accessibility to their services, subject to the limitations of §CFR 37.169(c)(1)-(3).
Except for commuter bus service, each public entity operating a fixed route system shall provide paratransit or other special service to individuals with disabilities that is comparable to the level of service provided to individuals without disabilities who use the fixed route system.
LONGVIEW TRANSIT'S ADA POLICY
LONGVIEW TRANSIT'S REASONABLE MODIFICATION POLICY
RIGHT TO FILE A COMPLAINT
Any person who believes that they have been subject to discrimination on the basis of the Americans with Disability Act is encouraged to file a signed written complaint with Longview Transit within 180 days of the date of the alleged act of discrimination. A complainant may file a complaint directly with the Federal Transit Administration- Office of Civil Rights.
HOW TO FILE A COMPLAINT
INVESTIGATION
908 Pacific Avenue, Suite 200
Longview, Texas 75602
Phone: 903-753-2287
TTY: 903-753-5265
Fax: 903-753-2291